Résumé :
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Drawing on inspirational advice from leading experts in negotiation, International Negotiations takes students through the entire negotiation process, from preparing to negotiate to closing the deal. The ten modules give learners the essential language, skills and techniques needed for successful negotiations and cover topics such as relationship-building, questioning techniques, decoding body language, bargaining and the powers of persuasion. Challenging role-plays and skill-building games further develop key negotiation and language skills, while the Key and Commentary provide valuable insights into all aspects of negotiating, including the importance of understanding cultural differences when negotiating. International Negotiations is part of a complete training package, with a wide variety of audio and online resources available to learners and trainers. Trainer's Notes to accompany the course and additional online activities are available from the Resources area. International Negotiations is part of the Cambridge Business Skills series. (Présentation éditeur)
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