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Titre :
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Getting to yes : negotiating agreement without giving in
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Auteurs :
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Roger FISHER, Auteur ;
William URY, Auteur ;
Bruce PATTON, Collaborateur
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Type de document :
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Ouvrage
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Mention d'édition :
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3ème éd.
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Editeur :
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London : Penguin Books, 2011
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ISBN/ISSN/EAN :
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978-0-14-311875-6
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Format :
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XXIX-204 p. / 20 cm
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Langues:
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Anglais
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Index. décimale :
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160 (Sciences du comportement)
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Catégories :
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Thésaurus du Management
CONFLIT DU TRAVAIL
;
GESTION DE CRISE
;
GESTION DES RESSOURCES HUMAINES
;
NEGOCIATION
;
RELATIONS INTERPERSONNELLES
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Résumé :
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The key text on problem-solving negotiation-updated and revised Since its original publication nearly thirty years ago, Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken. (source Biblio.com)
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